FAQ

Why hasn't the crease in the middle of my mattress disappeared after removing the vacuum packaging?

Based on our engineering tests:
✅ 95% of mattresses fully recover to their original shape within 72 hours at room temperature (20–25°C / 68–77°F).
❄️ In cooler environments, expansion may take slightly longer.

Why hasn't my foam product expanded to the advertised height after unboxing?

Based on our engineering tests:
✅ 95% of mattresses fully recover to their original shape within 72 hours at room temperature (20–25°C / 68–77°F).
❄️ In cooler environments, expansion may take slightly longer.

Ordering

1.How do l place an order?

You can place an order through our website.

2.Can I add or remove items from my cart?

Yes, you can modify your cart until you confirm your order.

3.Do I need an account to place an order?

While not mandatory, creating an account allows you to track your order history, manage saved parts lists, and enjoy faster checkout in the future.

Payment

1.What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, etc.), debit cards, and some online payment methods (e.g. PayPal).

2.Is my payment information secure?

Yes, we use secure encryption technology to protect your payment information.

3.Do you offer COD?

Sorry, at this moment we do not offer cash on delivery (COD) mode of payment.

Shipping

All your queries answered regarding shipping.

1.What are your shipping options and how much does shipping cost?

We only offer standard shipping option, and products are eligible for free shipping to all contiguous U.S. states (excluding Hawaii, Alaska, and U.S. territories/protectorates)."

2.Can I track my order?

Yes, you can track your order's progress by logging into your account or using the tracking information provided in your order confirmation email.